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It's a farce! Radio Electronics Taringa, again... - Suffering From Elation
A Survivor's Tale
tania
tania
It's a farce! Radio Electronics Taringa, again...
So: Radio Electronics Taringa, the outcome. An hour after the event, I've calmed down enough to write about this.

We'd arranged to collect our TV from the TV repair shop at 5.30pm yesterday, as discussed with the guy over the phone that morning.

We turned up at 5. Waited 'til 5.30. Nothing. Called his shop and after-hours numbers. Nothing. We waited until 6, then gave up and went home, after a quick detour to the Indooroopilly police station.

This morning, Joe and I parked in the TV repair shop parking lot, ran across the road to my office, scooped up my supervisor Dave, and returned. The TV repair guy started babbling more excuses and lies at us. I overrode him, waving my filled-out Office of Fair Trading complaint in his face. He handed over my deposit without a struggle.

Down in the car park, we examined the TV he'd bought out. The cord hadn't been replaced. We had no way of testing it, but judging by appearances, he'd done nothing to it at all. Joe was furious. More excuses from TV guy, more lies (did I mention to you guys that Joe and I have caught the guy out in his lies a few times now, when he was stupid enough to give Joe and I two different stories about the same events?)

Loading the TV into the car, Joe and Dave both thought they smelled urine, but both assumed it was the smell of the car park.

I came back to work, angry, and treated myself to some orange juice and chocolate. Joe sent me a text: "Something has PISSED on the TV."

How the hell do you clean a TV? It's not like you can just hose it off. We can't have it in the house because it'll make the house smell like piss. We can't keep it in the car for the same reason. I called the Office of Fair Trading and the woman on the line seemed bored with the whole thing, seemed to not get why I was pissed when I'd gotten my deposit back, after all. And it's not the deposit anymore. It's not the amount of fuel money we wasted driving back and forth from Kenmore at this guy's whim, only to be stuffed around by him MULTIPLE times. It's not the lies, the broken promises, the amount of times I had to call him on work time, the amount of time I patiently listened to his babbled excuses and lies. It's not even that he failed completely to fix the TV.

Now, it's that we have a TV that smells like PISS, that will probably ALWAYS smell like piss... is there even any point trying to get it repaired anywhere else now? Will another repairman work with a set that smells like that? And if we DO get it repaired, we still can't have it in the house!

So I'm thinking the only thing left to do now is to take it through the Office of Fair Trading, try to get some sort of compensation - replacement costs, maybe. I don't know. It's going to be a long and annoying process. That or we're stuck with a useless, piss-scented TV.
17 have fought ~ fight the power!
Comments
hammond From: hammond Date: September 9th, 2008 12:35 am (UTC) (Link)
Clean it lightly with white vinegar and all your problems with dissolve away!

Seriously though, perhaps wipe it over with a damp cloth first, and then do the same with a vinegar soaked one. I've found it good for cat-pee in the past (not Izzy my darling though). Though... if it's in the inside; don't know how to help you there.
From: pariahsdream Date: September 9th, 2008 12:39 am (UTC) (Link)
Question, does the vinegar cause any damage to clothing/carpet/etc? Does it make colors run or fade?

As to the OP- WTF. That is just wrong and bizarre.
hammond From: hammond Date: September 9th, 2008 12:57 am (UTC) (Link)
I've never used it on fabrics/carpets before.. so I'm not sure.
master_haakon From: master_haakon Date: September 9th, 2008 12:40 am (UTC) (Link)
At this point don't bother with Office of Fair Trading, go to the Small Claims court.
peterchayward From: peterchayward Date: September 9th, 2008 01:24 am (UTC) (Link)

Bananananananananana....

Pfft. At this point don't bother with the Small Claims court, go straight to Batman!
cesarin From: cesarin Date: September 9th, 2008 12:57 am (UTC) (Link)
you sure he didnt piss on your tv as revenge?
like "stupid customers, im gonna piss their tv to show how I am grr grr"
cause he seems a huge coward when confronted.
earthminor From: earthminor Date: September 9th, 2008 01:00 am (UTC) (Link)
Yeah, that's what it sounds like to me. :p
tania From: tania Date: September 9th, 2008 01:29 am (UTC) (Link)
It's just too gross to contemplate. :P Joe's theory is maybe there were rats where he was keeping it, and they pissed on it.
hamatokameko From: hamatokameko Date: September 9th, 2008 01:28 am (UTC) (Link)
That's what I'm saying! That was exactly my first thought, too: The "repairman" did it himself. What an ass.
cateagle From: cateagle Date: September 9th, 2008 01:09 am (UTC) (Link)
Well, I'd consider using some of those sprays you use on pet urine spots on the rug and elsewhere (we ocassionally have thsoe with multiple cats around the cateagle residence). Then follow with a cleaner appropriate to the material and touch up if/where needed.

On the other side, proceed through both the Office of Fair Trading and small claims court; this jerk deserves an all-out assault for his behavior.
scoutlostthewar From: scoutlostthewar Date: September 9th, 2008 01:16 am (UTC) (Link)
Tania, putting aside the fact that I hate these shows with a passion and think that they are the scum of the tv world, you should totally consider dropping a little hint to our comrades over at TT and ACA lulz.
hamatokameko From: hamatokameko Date: September 9th, 2008 01:27 am (UTC) (Link)
If you were in the States, I'd say take him to Small Claims Court and sue his stupid ass. I would imagine there's something similiar over there?

At this point, you've got weeks of wasted time, emotional damage (all the stress dealing with the guy, if your courts consider that), I don't even want to think about the fuel you've wasted in a time when fuel prices are still at record prices (which courts over here at least, I think, would consider as damages), but then there's the kicker:

He didn't just not fix the television. He did further damage to it by evidently pissing on it in revenge. That comes down to damage to personal property, and that typically is certainly worthy of pressing charges!

Not only that, but after keeping your tv for so long and stringing you along that he was going to fix it, and then making it impossible for you to retrieve YOUR property, that I believe is tantamount to theft, regardless of whether or not it was ultimately returned.

Theft.
Damage to personal property.
Fuel costs.
Emotional damages (stress).

Definately consider pressing charges. Who knows, you may even save future customers the nightmare of this creep.
hamatokameko From: hamatokameko Date: September 9th, 2008 01:32 am (UTC) (Link)
And even if he didn't personally piss on the tv himself (such as if it were rats like Joe theorized), he still failed to store the television properly while he had it. It was his responsibility, so if he had it somewhere where any sort of further damage could have occured, he's still liable.
aibo From: aibo Date: September 9th, 2008 06:34 am (UTC) (Link)

Gross!

My suspicion would be that a cat or other animal peed on the TV, or can somebody like this guy be actually so stupid? I don't think so as it also may destroy the device permanently. Just think about it where the TV may have been all the time, on a shelf way back in his dirty storage room.

The pee smell may go away after a while, however the acid in the pee may have caused damages or will over the time. This calls for a compensation this guy has to give YOU, if not an equal TV set. Forget the hassle you had, it is bad experience that you do not want to waste more time of you precious life on. Yet returning something broken even worse is something different, no matter who did the damage after all. This is the thing you should go for, and certainly also a little call to the local newspapers.

Good luck! Sorry that this stress happens to you:-(

*Aibohuggles*

sigmoidal_suseq From: sigmoidal_suseq Date: September 9th, 2008 06:35 am (UTC) (Link)
Look for specialist electronics cleaner? We constantly spill weird things on the Mac and we have Expensive magic cleaner with a magic cloth. Try Harvey Norman?
dreamsofglass From: dreamsofglass Date: September 9th, 2008 10:25 am (UTC) (Link)
I missed volume one of this saga so I'm going to assume that the TV is more valuable than one you'd pick up from cashies for a couple hundred bucks... Also that it's not just a blown cap (some of them can stink pretty bad).

Ok getting pee out of something like this, difficult.. If it was just coke in your radio I'd just pull it apart and soak the electronics it in either metho or deionised water and use dish washing detergent to clean the plastic out.

The biggest problem here is that it's urine not softdrink.. It will stick around forever, smell when it gets warm, stink when it gets humid. To remove it you need a product like like urine-off to counter the icky bits.

The second problem is disassembling it to apply the product. The inside of a CRT is dangerous and can easily kill you if you don't know exactly what you can and can't touch.

Cleaning product cost + finding someone to pull it apart and clean it out + actually do the repair (whatever is wrong with it) is unfortunately probably more than it's worth.
c_eagle From: c_eagle Date: September 9th, 2008 12:43 pm (UTC) (Link)
This definitely sounds like you have a good case against them... sounds almost Twilight-Zone weird!
17 have fought ~ fight the power!