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Ebay annoyance - Suffering From Elation
A Survivor's Tale
tania
tania
Ebay annoyance
I won an auction for a table-and-chairs set to replace the one Chris and Jess will be taking when they leave. However, as Joe and I are unable to borrow his parents van this weekend, I contacted the seller to request that I pick the item up next weekend - 7 days from now.

The seller has responded "sorry but my policy is pickup within 5 days, if you can't do that I will relist the item".

Surprised, I checked the listing, as I never would have bid on something with pickup conditions that strict. Sure enough, nowhere in the description do they say "5 days". The closest they come is stating that they want the item moved as soon as possible, as they need space. I don't think 7 days is an unreasonable amount of time, and as far as I'm concerned that IS as soon as I can possibly do it - without the van it won't happen.

I have a 100% perfect feedback score on Ebay and I'm concerned that this douche seller is going to relist an item that I won, AND leave me negative feedback, on the basis of me not adhering to a condition that they didn't specify in the auction terms.

I've sent them a gentle reminder of that last point in an Ebay message, but if they respond negatively, what options are open to me?
8 have fought ~ fight the power!
Comments
alby_lion From: alby_lion Date: April 25th, 2008 01:31 pm (UTC) (Link)
I recently won an eBay auction (that I didn't want to win), and later checked the auction to see that the item was "as-is." Shit. So much for me reading, or them being specific as directed in the eBay guidelines.

Seven days is not unreasonable, and if they're not willing to work with you, you give them negative feedback. Then complain to eBay about them relisting the item unnecessarily. There are only a few reasons you can relist an item on eBay, and not putting detailed instructions in your listing isn't one of them. They will be violating eBay policy, and I'll wager your negative feedback will go a long ways warning other people. Sure they can leave negative feedback for you, but you can reply to it and state that they didn't give any time limit in their listing, and it was only two days more. No worries.
From: pariahsdream Date: April 25th, 2008 08:08 pm (UTC) (Link)
That's what I had to do. I had a problem with a buyer (I was buying something as a surprise for a friend) and I left them neutral feedback because they weren't willing to work with me or try to help me save on shipping. So they turned around a left me a nasty negative feedback. It irked me, considering I did my best to appear neutral so I had to explain in a reply. I don't think it's really affected my standing (despite not buying a lot via ebay).

So yeah, there is always that option.
alby_lion From: alby_lion Date: April 25th, 2008 09:19 pm (UTC) (Link)
Someone once threatened to sue me over leaving neutral feedback. I had a good laugh and assured them that the feedback is there for reasons like that.
From: pariahsdream Date: April 25th, 2008 09:23 pm (UTC) (Link)
O____< Jeez. I guess ebay is sirius bizness.
calicougar From: calicougar Date: April 25th, 2008 02:10 pm (UTC) (Link)
Honestly the best advice I can give is don't value your perfect feedback. It's very liberating when suddenly asshole sellers and buyers can't retaliate by marring your perfect score. The more assholish they are, the more they love to wave it around; "Ha ha I have the ultimate power! I will DESTROY YOUR PERFECT SCORE! MUWAHAHAHAH!!!"

Please.

Everyone has to deal with assy jerks like this on Ebay, and they know it. Nobody will hold it against you if you have one or two dings on your feedback.
noche_claw From: noche_claw Date: April 25th, 2008 03:04 pm (UTC) (Link)
A difference of two days sounds extremely anal of them. And, if not listed as a condition in the description, I don't see why you shouldn't contact Ebay to avoid negative feedback.
aibo From: aibo Date: April 25th, 2008 07:54 pm (UTC) (Link)
The weird thing about their request is that, in one hand, they require you to pick up the stuff within 5 days. Yet in the other hand they claim to need space, but relisting and selling certainly would require more than 5 days from now. Even with the shortest listing (3 days), plus their stupid 5 days pickup policy, it will be more than 8 days. Tell them that.

*Aibohugs*
stokerbramwell From: stokerbramwell Date: April 26th, 2008 12:36 am (UTC) (Link)
I'd say complain to eBay. That is some grade A BS there.
8 have fought ~ fight the power!